Monday, March 23, 2009

Clovers Natural Market Replaces POS System

One Step Retail Solutions and Clovers Natural Market of Columbia, Missouri are happy to announce the implementation of CounterPoint SQL by Radiant Systems point of sale (POS) software in these popular mid-west markets. Clovers will be replacing all of their POS systems with Radiant Systems hardware and CounterPoint SQL software, supplied by One Step.

Scott Kreisberg, CEO of One Step stated, 'We are pleased to be a part of this long-established, thriving natural products market and their continued expansion. We are always happy to support retailers like Clovers, who have the long term in mind, not only for themselves, but for the betterment of their customers and their community.'

After going through a complete Needs Analysis with One Step Retail Solutions and a thorough demonstration of the software, it became clear that CounterPoint SQL had the features that Clovers was looking for, including integration of a scale at checkout. Clovers also found that One Step could give them a level of support that they had been lacking with their previous system and that the 23-year history and experience of One Step would assure them of a stable business partner for years to come.

With two stores in Columbia, Clovers has been a part of their community since 1965 and specializes in organic produce, gourmet and specialty products, gluten free, sugar free, low sodium, frozen and refrigerated products, coffees, teas, books, incense, candles, with an extensive supplement selection including vitamins, minerals, herbs, and homeopathics.

Wednesday, March 18, 2009

Independant Retailers Reporting Solid Sales

Source: RetailingTogether

Sassy Sarongs - Lisa Zajdel, owner of Sassy Sarongs, is a confident business owner with a bright smile and a fierce dedication to her business who sees this downturn as an opportunity to grow her business, despite the fact that other retailers “might be retracting.”

Like most successful retailers, Lisa knows that recessions are part of a cycle, and good times follow the bad, but solid management is always a requirement. Rather than hunkering down, she’s changing her business to fit new realities and prepare for the recovery.

I’ve actually stepped up my advertising and changed my pricing strategy to be more promotional,” reports Lisa. She’s reaching out to bloggers, advertising on other websites, using Google Ad Words more, and expanding her online advertising. And her consumers are responding.

Stefan Mann in Phoenix AZ - To owner Patrice Mann, this economy is nothing new. “When we came through 9/11 it took everything we had. We had to buy things on credit and it was very very difficult. We did what was necessary, but at that point my husband decided that he never wanted to get into that situation again. So we established budgets and we are very grateful because we could see a recession starting last year around the holidays.”

By establishing budgets and controlling their inventory, Patrice developed a solid merchandising strategy that paid off when the economy soured, and merchandising has long been a strength of Stefan Mann.

Both Patrice and Lisa have demonstrated that independent retailers can survive if they adopt solid business practices. Like many successful retailers, they addressed the recession by reorganizing their strategies, increasing customer service, increasing their promotion budgets, and keeping close watch on inventory. Patrice and Lisa have decided to face this economy like any other business challenge and have found an opportunity for growth.

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Tuesday, March 17, 2009

It Pays to be Kind for One Retailer

Good news!

A struggling café in St. Paul, MN turned around their business based strictly on kindness. Just two years ago the Q Café had relied on nearby businesses for their customers. But when business moved out, the Q Café went downhill.

A bright idea came to the owner’s wife Lisa to teach others to be kind and she began promoting kindness. Random acts of kindness soon became built into the café, now called The Q Kindness Cafe.

People came from all around the city to experience it. It goes to show that, for this café, it pays to be kind.

See video: (there’s a commercial first)

Visit their website:

Happy retailing,

The staff at One Step Retail Solutions

(800) 266-1328

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