Monday, March 23, 2009

Clovers Natural Market Replaces POS System

One Step Retail Solutions and Clovers Natural Market of Columbia, Missouri are happy to announce the implementation of CounterPoint SQL by Radiant Systems point of sale (POS) software in these popular mid-west markets. Clovers will be replacing all of their POS systems with Radiant Systems hardware and CounterPoint SQL software, supplied by One Step.

Scott Kreisberg, CEO of One Step stated, 'We are pleased to be a part of this long-established, thriving natural products market and their continued expansion. We are always happy to support retailers like Clovers, who have the long term in mind, not only for themselves, but for the betterment of their customers and their community.'

After going through a complete Needs Analysis with One Step Retail Solutions and a thorough demonstration of the software, it became clear that CounterPoint SQL had the features that Clovers was looking for, including integration of a scale at checkout. Clovers also found that One Step could give them a level of support that they had been lacking with their previous system and that the 23-year history and experience of One Step would assure them of a stable business partner for years to come.

With two stores in Columbia, Clovers has been a part of their community since 1965 and specializes in organic produce, gourmet and specialty products, gluten free, sugar free, low sodium, frozen and refrigerated products, coffees, teas, books, incense, candles, with an extensive supplement selection including vitamins, minerals, herbs, and homeopathics.

Wednesday, March 18, 2009

Independant Retailers Reporting Solid Sales

Source: RetailingTogether

Sassy Sarongs - Lisa Zajdel, owner of Sassy Sarongs, is a confident business owner with a bright smile and a fierce dedication to her business who sees this downturn as an opportunity to grow her business, despite the fact that other retailers “might be retracting.”

Like most successful retailers, Lisa knows that recessions are part of a cycle, and good times follow the bad, but solid management is always a requirement. Rather than hunkering down, she’s changing her business to fit new realities and prepare for the recovery.

I’ve actually stepped up my advertising and changed my pricing strategy to be more promotional,” reports Lisa. She’s reaching out to bloggers, advertising on other websites, using Google Ad Words more, and expanding her online advertising. And her consumers are responding.

Stefan Mann in Phoenix AZ - To owner Patrice Mann, this economy is nothing new. “When we came through 9/11 it took everything we had. We had to buy things on credit and it was very very difficult. We did what was necessary, but at that point my husband decided that he never wanted to get into that situation again. So we established budgets and we are very grateful because we could see a recession starting last year around the holidays.”

By establishing budgets and controlling their inventory, Patrice developed a solid merchandising strategy that paid off when the economy soured, and merchandising has long been a strength of Stefan Mann.

Both Patrice and Lisa have demonstrated that independent retailers can survive if they adopt solid business practices. Like many successful retailers, they addressed the recession by reorganizing their strategies, increasing customer service, increasing their promotion budgets, and keeping close watch on inventory. Patrice and Lisa have decided to face this economy like any other business challenge and have found an opportunity for growth.

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Tuesday, March 17, 2009

It Pays to be Kind for One Retailer

Good news!

A struggling café in St. Paul, MN turned around their business based strictly on kindness. Just two years ago the Q Café had relied on nearby businesses for their customers. But when business moved out, the Q Café went downhill.

A bright idea came to the owner’s wife Lisa to teach others to be kind and she began promoting kindness. Random acts of kindness soon became built into the café, now called The Q Kindness Cafe.

People came from all around the city to experience it. It goes to show that, for this café, it pays to be kind.

See video: (there’s a commercial first)

Visit their website:

Happy retailing,

The staff at One Step Retail Solutions

(800) 266-1328

P.S. Follow us on Twitter for more good news updates:

Wednesday, February 4, 2009

Relax in our Technology Pavilion at MAGIC

MAGIC Marketplace
February 17, 18, 19
Las Vegas Convention Center
Booth# 17031 North Hall

One Step Retail Solutions is doing something new and exciting at MAGIC Marketplace this year and invites retailers to come by, get some free coffee and relax in their Technology Pavilion located in the North Hall, White section of Woman's Apparel.

The Technology Pavilion is a large and comfortable space filled with cushy couches and chairs for retailers to get off their feet, take advantage of complimentary coffee at the coffee bar, and have Wi Fi access to download email.

One Step staff will be showing the latest HP hardware, Panasonic security cameras, the new Quadrox security system, Retail Pro and CounterPoint POS software, and BizCampaign, a way to centralize and coordinate all your marketing functions.

Contact One Step that you're coming!
(866) 617-8183 or send Email to

Monday, January 19, 2009

Read CounterPoint Success Stories Online!

We have recently added success stories and case studies which are available for your reading pleasure.
And, in nearly every market you can think of:
  • Apparel
  • Education
  • Food
  • Gifts
  • Green
  • Health
  • Home Decor
  • Museums
  • Music
  • Non-Profit
  • Party Goods
  • Pets
  • Pool & Spa
  • Sporting Goods
  • Toys
  • Transportation
  • Wholesale

I invite you to take a look and read what CounterPoint users have to say!

This is the link to view the different verticals and their experience using the CounterPoint system.


Tuesday, December 23, 2008

Increased Shrinkage Problems During the Holidays for Retailers...But Is There a Solution?

The New York Times covers a report on the increased shoplifting and shrinkage problems retailers are facing during the holiday season. Read it here.

But is there a solution to all this? Is there a way for retailers to keep a good eye on their inventory despite the hustle and bustle of the pre-Christmas shopping they continue to work with, leading up to Christmas day? (A recent Twitter widget shows only 20 snippets of the many who are "last-minute Christmas shopping"!)

The answer is YES.
There IS a way for retailers to keep a close watch and increase their profits.

Right now it is crucial for store owners and managers to know what their inventory has and doesn't have as well as be constantly alert to shoplifting and shrinkage issues with a reliable Point of Sale solution.

I recommend this article: Getting Ready for the Holidays
It covers various ways to get the most out of the biggest shopping season.
With Christmas a couple of days away, make sure the last-minute-shopping frenzy leaves your store profitable and your holiday bright!

Happy Holidays!

Wednesday, December 3, 2008

All New eBook available for FREE download on our website!

One Step Retail Solutions has released a new eBook, "Succeeding in the Retail Business during Economic Stress" by Kevin McAdam which offers insight and strategies for retailers suffering at the hands of a struggling economy.

Looking at trends in retailing and current industry news spouting doom and gloom, Kevin McAdam gets to the bottom line with survival strategies that help retailers adapt to changing technologies and the new realities of the marketplace.

“This book is very timely because of the current economic conditions, and Kevin really gets into the necessities of what retailers should do during challenging times,” says Scott Kreisberg, CEO of One Step Retail Solutions. “His strategies point out how retailers can not only survive, but thrive during these conditions. I can personally vouch for the validity of his strategies, since I passed on these strategies to him and have watched my clients remain profitable during three economic recessions over the past 20 years as a result.”

This book is a compilation of articles from Kevin's column in a newsletter published by One Step Retail Solutions, advising its retail customers how to get through the economic climate of decreased sales numbers.

Alicia Kreisberg, Chief Operating Officer at One Step claims, “Retailers will find this book very insightful, particularly because the approach and principles outlined in Kevin’s book are taken from the same practices we use at One Step with our clients. No matter what the economic climate is, we make sure that our clients have the tools to succeed.”

Retailers will find in-depth methodologies for such matters as weathering a storm in the retail business, increasing sales through channels of retailing, having the right product at the right place at the right time, how retailers should focus on their core strengths, and adjusting a retail business to changing economic times.

The eBook version is now available as a free download at